Hi, I’m Eloise Burns, founder of Eloise Burns Virtual Assistant, and I’m here to help creative business owners find calm, clarity, and confidence behind the scenes.

Eloise Burns

With over 6 years of corporate experience and a background in marketing, events, and client management, Eloise helps creative business owners bring more structure and calm to their day-to-day.

Known for her approachable nature and eye for detail, she provides tailored support that helps clients stay organised, visible, and confidently focused on the work they love most.

Let's work together

Book a discovery call

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If you’re ready to feel more organised, supported, and confident in your business, I’d love to chat.

Book a call today to explore how we can support you, so you can focus on what you do best and grow your business with ease and confidence.

About Us

My Story
With over 6 years' experience in the corporate world and a BA (Hons) in Business and Management from the University of Reading, my background spans marketing, events administration, and client relationship management. During this time, I saw first-hand how even the most passionate business owners can feel overwhelmed trying to balance creativity with admin, marketing, and everything in between.

That’s where my work began, offering creative entrepreneurs the kind of practical, structured, and approachable support that helps them stay organised, visible, and on track.

How I Support You
Now leading a small team of trusted associates, I provide behind-the-scenes business support designed to bring more ease and focus to your workday. From website design and development to social media management and bookkeeping, every service is carefully tailored to give you more clarity, consistency, and peace of mind.

While work may be delegated to my carefully selected associates, you’ll always liaise directly with me, ensuring clear communication, attention to detail, and a personal touch throughout.

I used to believe that if I just tried harder, I could do it all myself.

The marketing, admin, content creation and accounting (yikes!). All the background stuff no one actually sees.

I squeezed it in around everything else, in the evenings and on weekends.

I felt like I was doing everything right, but, I was tired, overwhelmed, and constantly feeling like I was behind. There’s always something else to do!

For me, the turning point was realising that just because I can do something, doesn’t mean I should.

Once I overcame my own apprehensions about outsourcing, things started to change. It wasn’t a quick fix, but over time, I had more head space and more time to focus on client work.

This is exactly why I support other creative women who feel like they just have too much on their plates.

Let this be your sign that you certainly can let go and take the jump to outsourcing this year.

🤍

Client C’s inbox was quiet, until we rebuilt her website.

When she first came to me, her site looked lovely but it wasn’t bringing in any new business. People were landing on it, scrolling, and leaving without taking action.

The issue wasn’t her work, or her pricing. It was the lack of strategy behind her website.

We restructured her website so it guided visitors clearly, showcased her expertise, and made enquiring feel easy.

Within a few weeks, enquiries increased and she started booking clients who were happy to pay her premium rate.

This is the difference a strategic website makes. It builds trust before you even get on a call.

If your business has evolved but your website hasn’t caught up yet, DM me ALIGN and let’s change that.

If you’ve noticed enquiries slowing down or clients choosing others over you, it’s worth taking a closer look at your website.

Most business owners assume it’s their pricing, the algorithm, or that they’re not posting enough. In reality, decisions are often being made before a conversation even happens.

Your website is doing more than just existing, it’s shaping perception.

If it doesn’t instantly reflect quality, confidence, and clarity, then potential clients move on without ever reaching out.

This isn’t about working harder or explaining your value better.
It’s about making sure your website shows it for you.

If your website no longer reflects where you are now, it might be time for a digital refresh. ✨

DM me ALIGN and let’s have a chat.

The first week back after Christmas always feels a little bit slow.

I'm not pressuring myself or setting big goals. I'm also not restarting client meetings until next week, as I'm easing back into emails, catching up on client work, and finding my rhythm again.

This time of year is a reminder that it’s okay to start gently. Be kind to yourself.

If you’re also taking things slowly this week, you’re not alone. 🤍

As I sign off for the Christmas break, I just wanted to wish you all a very Merry Christmas and a happy New Year!🎄✨

Thank you so much for all your support throughout 2025, it’s truly been such a fantastic year, and I’m incredibly grateful for every client, conversation, and connection I’ve made.

I’m looking forward to slowing down, spending time with my family, and recharging over the holidays.

I’ll be back refreshed and ready to go in 2026, with lots of exciting things coming.

See you in the new year!

Eloise x

In April 2024, I launched EBVA to fuel my creativity and help others succeed in their businesses. 🌟

Since then, I’ve:
✨ Worked with dream clients who share my values
✨ Learned from experiences with those who didn’t align with my ethos
✨ Streamlined my processes with smart tools
✨ Invested in my growth through development programs
✨ Focused on offering the services I love

Looking ahead to 2026, I’m excited to:
➡️ Keep learning and growing
➡️ Expand my team
➡️ Work with more high-ticket clients who value my expertise
➡️ Reinvest in my business

Thank you for following along with my journey this year, and for all your continued support! 🫶🏼

Feeling stuck trying to keep up with social media while running your business? 😩

You’ve got photos of beautiful projects sitting in your camera roll, good intentions to post regularly… But somehow, your Instagram hasn’t been touched in weeks 😳

While competitors keep showing up, you’re juggling client work, family life and a chaotic inbox, leaving social media right at the bottom of the list.

You might think the problem is lack of time, but the real issue is to do it all yourself. ❌

What actually works is having a clear social media strategy that fits your business, so posting feels doable, consistent, and purposeful.

When we support clients like you, we take the pressure off completely, from planning content to scheduling it, so social media finally works for you.

Imagine opening Instagram to messages from genuine prospective clients who want to work with you.

If you’re ready to stop spinning plates and start showing up consistently, DM me SOCIALS and let’s chat ❤️

Life lately has been a mix of client projects, long dog walks, and trying to remember where I last put my coffee down ☕️🐶

Running a business can feel full-on, but I’m really leaning into the small moments at the minute, the ones that make the busy seasons feel lighter.

Like slow mornings, Lenny curling up in my office chair, and catching up on I’m a Celebrity after a long day.

I’m learning that the quieter days matter just as much as the big wins. It feels like there has been a lot going on but I’m finally starting to feel festive and looking forward to Christmas. 🎄

Tell me one small thing making your week feel a bit nicer ✨👇

The biggest mistake you’re making is thinking one reel a week is enough to grow your audience 🫣

You throw one together between client calls, hit post, and hope this one finally brings in enquiries.

But it brings in a few views, no engagement, and definitely no new clients 😩

Does this sound familiar?

The truth is, without a clear plan, quality footage, or consistent engagement, your reels aren’t working for you, they’re just taking up your time.

What actually works? 👇
🎬 Professionally edited reels that show your expertise
💬 Value-packed captions that speak directly to your audience
✨ A strategy that ties it all together

One of my clients went from 50 views to 500+ and started attracting ready-to-book clients, all by switching from “quick posts” to purposeful, high-quality reels.

If you’re done guessing and ready to show up with content that gets results, DM me REEL and let’s build a content plan that actually grows your business!

You’re juggling client work, admin, and social media. You’re exhausted. 😴

Your inbox is overflowing.
Social posts are hit-or-miss.
Your website update is still sitting on your to-do list.

The truth is, you don’t need to work harder or stay up later.
You need support. ✨

Imagine this 👇
✔️ Your social media runs smoothly and consistently.
✔️ Your website is up-to-date, showcasing your latest projects or products.
✔️ Your evenings? Free for family, rest, or a proper glass of wine 🍷

That’s what we do for creative professionals like you, take care of the admin and marketing so you can focus on your craft, your clients, and the parts of your business that light you up.

Ready to make that your reality?
Comment READY below or send me a DM, let’s chat about how we can make it happen 💛

If we were having coffee this week, I’d probably be chatting away about life, business, and everything in between ☕️✨

This time of year always makes me reflective, what’s worked, what I’ve learned, and where I want to focus my energy next. It’s a chance to slow down (just a little 😅), celebrate the wins, and make space for what’s coming.

Running a business means there’s always something to do, but I’m learning that the best ideas come when you actually pause for a moment, preferably with caffeine involved 🫶🏼

If we were having coffee today, what would you be telling me about? 💬👇

Your website might look gorgeous, but if it doesn’t convert, it’s not adding value to your business.

Too many architectural designers focus on making a site look beautiful, but forget about the strategy behind it.

Aesthetics alone don't bring enquiries, book clients, or build trust.

If your website doesn’t guide visitors through a journey, who you are, what you do, why it matters, and how to get in touch, you’re losing people.

Pretty is nice. Profitable is better.

When design meets clarity and purpose, your website becomes your best salesperson, one that works 24/7 while you focus on doing what you love.

💌 DM me the word CONVERT and let’s turn your website into something that actually sells.

🚫 You’re brilliant at what you do, but your website doesn’t show it.

💻 You know your services are high-quality, yet somehow, those dream clients end up booking with someone else. You’re scrolling their website thinking “mine doesn’t look like that,” even though your work is better.

It’s not that you don’t have the skill, your website just isn’t doing the selling for you.

If your website isn’t clear and easy to navigate, people click away. Quickly.

You need a website that converts clients, not just one that looks pretty. That guides visitors naturally to enquire, book, or buy.

Once you have that in place, your website becomes your hardest-working team member, one that’s working 24/7 to bring in clients.

📩 DM me UPGRADE and let’s make your website work as hard as you do.

I thought I'd share a few little things about me 💛

📚 I love a good psychological thriller (the twistier, the better), and always with a cup of tea in hand (or wine).
🐾 I’m a proud sausage dog mum. Lenny runs the house, really
🍹 Aperol Spritz is my go-to drink, especially on a sunny afternoon
🧘🏼‍♀️ If you can’t find me, I’m probably on my yoga mat
💬 My favourite quote? “Life isn’t about waiting for the storm to pass, it’s about learning to dance in the rain.”

Running my own business means I spend a lot of time behind a screen, so I love connecting with the people behind the businesses too, tell me one fun fact about you 👇

I’m beyond proud to announce that I’ve been awarded Virtual Assistant Service of the Year at the Prestige Awards London & South East England 2025! 🏆

When I started this business, my goal was simple, to help creatives feel more organised, visible, and supported so they can focus on doing what they love. 🥰

To be recognised for that work feels really special. 💛

A huge thank you to my amazing clients, for your trust, creativity, and collaboration that makes everything I do possible. And thank you to Prestige Awards for shining a light on the VA industry and the work we do behind the scenes.

Here’s to continuing to help more incredible businesses grow and shine.✨

You’re posting every week but still not getting seen?

My client was in the same position, putting in hours every week, but seeing little to no reach or engagement. The issue wasn’t effort, it was strategy.

We worked on:
✨ Planning content that speaks directly to her ideal clients
✨ Structuring posts, stories, and reels to work together and amplify visibility
✨ Tracking what content generated real interest and enquiries so we could replicate success

Within just a few weeks, her content started reaching the right people, she began receiving messages from high-value leads, and her social media became a true client-attracting tool.

If you’re ready to stop posting blindly and start being seen by the people who matter, DM me VISIBLE and let’s make it happen 🚀

👩‍💻 You’re posting consistently, but the only enquiries you get are from people who want a discount.

Your DMs look like this:
❌ “Do you do mates rates?”
❌ “That’s more than I was expecting…”
❌ “I’ll think about it” (and then disappear)

You’re not attracting high-value clients because your content doesn’t speak to them. It’s too broad. Too generic. Too much like everyone else’s.

The right people are out there, but until your content positions you as the go-to in your space, you’ll keep hearing “too expensive” instead of “where do I sign?”

Let’s make your content speak to the clients you actually want, message me ATTRACT 💌

Here are some of my guilty pleasures in life. I’m just a carb-seeking, holiday loving, red wine drinking girl, who likes her home comforts.

What’s your biggest guilty pleasure?

💬 You’re showing up every day on Instagram, but no one’s engaging.

You’re:
✔️ Posting reels, stories, and carousels
✔️ Following what everyone else is doing
✔️ Even trying the trending sounds and hooks

But still, it feels like you’re talking into the void.
No comments. No saves. No conversations.

Consistency isn’t enough if your content isn’t connecting.
It’s not about how much you post, it’s about whether your audience sees themselves in your content.

Until you fix that, you’ll keep posting into silence.

💌 DM me ‘GHOST’ and I’ll send you some engagement-boosting tips.

🗓️ You know you need to post consistently, but planning, creating, and scheduling content feels impossible.

My client was spending HOURS each week trying to figure out what to post, and it was draining her creativity.

We helped her:
✨ Create a 30-day content plan tailored to her niche
✨ Batch content in one day instead of scrambling daily
✨ Use a simple content framework so every post had purpose

Now, she’s showing up confidently online without the stress, and engagement has increased naturally because the content is aligned with her audience.

If you want to finally take the stress out of content creation, DM me 'PLAN' and let’s make your social media simple and effective 💡

You’re doing too much and none of it is landing.

Let’s be honest. You’re showing up on Instagram every week.

You’re posting tips, offers, testimonials, behind-the-scenes. You’re doing everything right.

But the engagement is still flat. No DMs. No real connection.

That’s because you’re focusing on what you do, not why it matters to your ideal clients.

You’re ticking boxes instead of creating content that actually speaks to the people you want to work with.

When I work with clients, we strip things back.

We get clear on their message, their values and what their audience truly cares about.

Once the message is right, the content connects. That’s when real engagement and high-quality enquiries start flowing in.

You don’t need more posts. You need more intention.

💬 Ready to create content that actually connects and converts? DM me “SOCIAL” and let’s chat.

You keep saying “I’ll post when I have more time”, but the time never comes.

You’re busy working with your clients, juggling home life, and trying to keep on top of business admin. Social media always falls to the bottom of the list.

You want to show up. You have ideas, photos, maybe even some half-written captions. But when you finally sit down to post, it feels overwhelming, so you don’t.

You might think the problem is time. But it’s not. It’s the lack of a system that makes posting feel easier.

You don’t need to be online 24/7, you need a framework that lets you plan content in a way that works around your life.

With my clients, we create batching systems, reusable templates, and a clear weekly rhythm, so showing up online becomes effortless (and dare I say, enjoyable).

That’s when consistency happens, and that’s when clients start saying, “I found you on Instagram and I just had to reach out.”

Want content to feel 10x easier? DM me the word PLAN and I’ll tell you how I help my clients get visible without the burnout.

Every morning before I open my laptop, I make a cup of tea and sit outside with my book (weather permitting). I am a sun worshiper and definitely thrive in warm weather.

I then take Lenny out for a walk in our local fields. We live in the Kent countryside, where there are lots of beautiful places to walk.

I find starting my morning this way helps me feel calm, before I get stuck in creative work. How do you start your morning?

When my client D messaged me, she felt like her Instagram Stories were falling flat.

✔️ She was showing up daily
✔️ Posting behind-the-scenes, the occasional poll, and some day-in-the-life updates
✔️ Sharing value, but not getting replies

She kept hearing “stay visible” but didn’t know how to turn that into results.

We reworked her approach completely:

💫 Shifted her Story content from filler to intentional storytelling
💫 Added CTAs that didn’t sound desperate

She started getting replies again, but one reply changed everything.

A casual exchange turned into a deeper conversation, which turned into a discovery call, which turned into an ongoing retainer project.

All from ONE intentionally crafted Story.

Client D was open to reworking her mindset around selling on Stories, and because of that, she started showing up in a way that built trust fast.

If you’re tired of your Stories being silent, DM me the word CONVERT and we can discuss the story framework that turns replies into revenue.

The only reason your posts aren’t getting traction?

You’re playing it too safe.

You’re sharing photos of your work, writing captions, and hoping the algorithm does the rest.

But your dream clients aren’t looking for another highlight reel, they want connection, depth, and stories.

This is what I create for my clients. Strategic content with personality, behind-the-scenes, and values that build trust.

💬 Human content leads to an engaged audience and warm leads.

Stop blending in. Be seen for the brilliant creative you are.

Comment below ENGAGE and let’s have a chat.

You’re watching others show up online and wondering if you’re falling behind. 🫠

You’ve built a beautiful business. You get results for your clients. But on social media, it feels like everyone else has it figured out.

You’re seeing others like you post every day. You’re wondering if it’s too late for you to catch up. So you start mimicking their style but it doesn’t seem to work. ❌

The problem isn’t that you’re not showing up. It’s that you’re not being yourself. ‼️

Your audience doesn’t want the ‘trend version’ of you. They want you. Your voice, your expertise, your story, shown in a way that feels natural and clear.

What you need is a strategy that amplifies your strengths, not someone else’s.

That’s what I do with my clients, I help them clarify their message, build a visual identity that feels aligned, and create content that builds real connection.

Because when your content reflects who you actually are, that’s when your people lean in, and conversions follow.

DM me the word ALIGN if you’re ready for your content to finally feel like you. 💌

I have always loved the “back to school” feel that September has 🍂✨

Although we are going on our ‘big’ summer holiday at the end of the month, it’s nice to have that to look forward to!

Once the summer slows down, I love taking a step back to check in on the goals I set at the start of the year and ask myself:

👉 What’s working really well?
👉 What needs adjusting?
👉 What do I want the rest of the year to feel like?

Four months is a lot of time to shift gears. A small strategy change now can make the difference between coasting into December on autopilot or finishing the year strong and proud.

This week I’ve been mapping out what I want the end of 2025 to look like in my business, and honestly, it feels grounding to realign.

Do you do the same? Or are you more of a “set goals in January and see what happens” person? 👀

🚀 We launched my client’s first e-commerce store in just 3 weeks and freed up HOURS of her time 🚀

Before we worked together, she was running her entire business through Instagram. Every sale meant back-and-forth DMs, chasing payments, and worrying about missed orders. She knew she needed a website but felt completely overwhelmed by where to start.

Relying only on Instagram isn’t sustainable. It eats up your time, and if your account goes down, so does your business.

So here’s what we built instead:
✨ A professional online store that looked like her Instagram
🛒 Simple, secure checkout that made ordering effortless
🔍 SEO so new clients could find her outside of IG

Now she has consistent sales coming in through her website, more visibility on Google, and most importantly, she finally has her evenings back instead of chasing orders in the DMs.

If you’re tired of living in your inbox and DMs just to make sales, DM me the word SHOP and let’s create a store that sells for you.

Think a slow website is just a small annoyance?

It’s more than that.

People expect your website to load in under 3 seconds, and if it doesn’t, they’re gone. Off to your competitor, before they even see your work.

Google also notices. A slow site can tank your search ranking, making it harder for local clients to even find you. ❌

When I redesign a site, I make sure it’s lightning fast, beautifully designed, and optimised so you don’t lose clients before you even say hello. 👋🏼

If you suspect your site is scaring clients away, DM me “FAST” and I’ll help you fix it. 💌

You’ve got a gorgeous Instagram feed but no new enquiries are coming in.

📌 You’re showing up consistently, but it feels like no one can see
📌 Local dream clients aren’t finding you
📌 When you check Google, your business barely shows up

If your website isn’t optimised and doesn’t clearly showcase what you do, Google isn’t going to send you traffic.

Even if people do land on your site, if it’s messy, outdated, or unclear, they won’t enquire.

You might think “social media is enough”, but it’s not.

Your ideal clients are Googling “interior designer near me” or “custom cake maker in Cotswolds”, and if your site doesn’t appear, you’re invisible to them.

Your website is the missing piece.

It’s not just about having something that looks pretty, it’s about building a website that sells your services, captures attention, and brings in enquiries.

If you want more high‑value enquiries without having to constantly hustle on Instagram, your website is where it starts.

📩 DM me “VISIBLE” and let’s get you found.

The reality of running a creative business from home: one minute I’m deep in a website redesign for a client, picking fonts and obsessing over the tiniest detail. The next, I’m loading the dishwasher and reminding myself to defrost chicken for dinner 🤯

It’s not always glossy moodboards and perfect portfolios. It’s a mix of creativity, strategy, housework, and a to-do list that never seems to end.

But honestly? I wouldn’t swap it. This balance between everyday life and doing work I love is what makes this business mine.

If you’re also running your business between laundry piles or late-night tea breaks, just know you’re not alone ❤️

Comment below the most random thing you’ve found yourself doing in between work tasks lately?

PS. Sometimes I go out and drink cocktails instead 🍹

It was my birthday on Monday 🥳

I actually took time off, no laptop, no emails and I even silenced my notifications.

Instead, I spent it exactly how I wanted to, a cup of tea in the sun, lunch in London, lots of birthday cocktails and cake (obviously 🍰).

It made me realise how rare it is that I fully switch off. Running a business you love is amazing, but it’s easy to get stuck in “always on” mode without even noticing.

This week I’m leaning into slower mornings, more fresh air, and giving myself permission to pause. It’s still my birthday week after all!

When was the last time you had a proper day off and fully switched off?

Hot take: One-page websites aren’t as ‘chic and simple’ as they seem, they’re costing you clients.

You followed the trend: homepage, services, and testimonials, all squashed into one scroll. But now your audience feels overwhelmed, can’t find what they need, and exits without booking.

The mistake is believing simplicity means cramming everything into a single, endless scroll. Instead of helping, it’s confusing people, ruining your SEO, and making your services look less professional.

A well-structured, multi-page site with dedicated sections for services, testimonials, contact, and a blog builds credibility and makes it easy for clients to navigate.
→ I restructured an architectural designer client’s crammed and confusing website into a multi-page site. Her Google rankings improved, and she now gets consistent local bookings.

Your website becomes a professional, client-focused experience, not just a digital placeholder. And that’s when bookings start rolling in.

Still stuck on where to start? DM me “MULTIPAGE” and I’ll audit your site for free.

Are you still rocking a website from 2017? That could be the reason clients aren’t booking your services.

You’ve grown. Your style’s evolved. Your work is miles ahead of where it was even a year ago. But when people land on your website, it doesn’t reflect the premium experience you actually offer today.

You might believe your clients are only coming from Instagram or referrals. But they’re Googling you and judging your professionalism based on a clunky, outdated site.

You need a website that reflects your work, both visually and strategically. One that positions you as the expert and helps you attract those high-value enquiries.

When your website looks and feels premium, people assume your service is premium. With my clients, I make sure their digital presence matches the incredible service they’re already known for.

After a recent website revamp, a homeware designer I support had her biggest ever month in sales, just from people discovering her work through her newly updated site.

If your site doesn’t reflect where you are now, DM me “UPDATE” and let’s get your website working as hard as you do.

Here’s an insight into what running a business looks like:

🎨 Designing a content plan for a client mid-rebrand
📞 Having weekly catch-ups with my regular clients
📬 Replying to DMs where I’m asked “why isn’t my engagement growing”
🍫Chocolate snacks with my laptop open beside me
🌿 Regular walks and gym sessions to remind myself to breathe
🍷 Glasses of wine in the evenings once the laptop is shut

It isn’t glamorous. But it’s mine.

And I wouldn’t trade it for anything.

Here’s to building a business that fits around life, not the other way around ✨

What’s one small way you shaped your week around your values?

When Client B came to me, they felt stuck.

They’d been consistent with her posts,but they just weren’t going anywhere.

✔️ They were posting 3–4 times a week
✔️ Trying to balance tips, behind-the-scenes and personal posts

But still, their posts were barely reaching outside their existing followers.

The issue was their content wasn’t strategic, it was reactive.

There was no real structure, no clear messaging, and no direction towards how to work with them.

We started by creating a repeatable weekly content plan tailored to their audience’s buying journey, mixing thought leadership, problem-aware posts, and trust-building stories.

We also revamped her captions using strategic hooks, stronger CTAs, and a consistent tone of voice that finally sounded like them.

They were committed and trusted the process, and because of that, they saw their reach double in just 2 weeks.

More eyes on her posts, meant more DMs and led to more enquiries rolling in.

The first step to scaling your reach? Build content that’s actually worth sharing.

If you’re ready to stop wasting time on posts that go nowhere, DM me the word REACH and I’ll audit your content strategy.

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Hi, I’m Eloise Burns, founder of Eloise Burns Virtual Assistant, and I’m here to help creative business owners find calm, clarity, and confidence behind the scenes.

Eloise Burns

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